Privacy Policy

This Privacy Policy outlines the information practices of 911Air-Care LLC regarding the collection, use, and protection of personal information when you visit our website or engage with our services as an HVAC contractor. We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this policy carefully to understand how we handle your data.

By accessing or using our website, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect personal information, including your name, email address, phone number, postal address, and other contact details when you interact with our website or services. Additionally, we may collect non-personal information such as your IP address, browser type, operating system, referring website, pages viewed, and access time to improve our website and services.

How We Use Your Information

Your information may be used to respond to inquiries, schedule and provide HVAC services, send service-related updates, and communicate with you about promotions, special offers, and company updates. It also helps us analyze website traffic, improve user experience, and comply with legal requirements.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with service providers, contractors, or business partners who assist in delivering our services. Information may also be disclosed when required by law, to protect our rights, or in the case of a business merger or acquisition.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure.

Your Choices and Rights

You have the right to request access, correction, or deletion of your personal information. You may opt out of marketing communications at any time. We do not respond to “Do Not Track” signals at this time.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and collect non-personal data. You can manage your cookie preferences through your browser settings.

Text Message Consent and Communication

911Air-Care LLC collects opt-in consent verbally from customers for SMS-based notifications, including billing reminders, appointment updates, dispatch alerts, and service completion surveys. Customers may opt in during a phone call or an in-person visit. Before enrollment, they are informed that message and data rates may apply, message frequency may vary, and they can text HELP for assistance or STOP to unsubscribe at any time. Their phone number will not be shared with third parties for marketing purposes.

By submitting a form or signing up for texts, you consent to receive messages from 911Air-Care LLC at the provided phone number, including those sent via auto-dialer. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (if available). Reply HELP for assistance. Your information will not be shared with third parties for marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on our website with the revised effective date.

Children’s Privacy

At 911Air-Care, we prioritize the protection of children while using the internet. We encourage parents and guardians to observe, participate in, and guide their children’s online activity.

911Air-Care does not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided personal information on our website, please contact us immediately, and we will make every effort to promptly remove such information from our records.

Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at [Your Contact Information].

By using our website and services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

911AIR-CARE LLC
1210 Autumn Pl
Herndon VA 20170
info@911air-care.com | 911aircare@gmail.com
(571) 910 – 9901 Office
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